Frequently Asked Questions
These are the most frequently asked questions by our customers. Feel free to ask if you question is not covered here.
All products are made to order. We don’t hold stock of any of the items. After you place your order, we prepare the product for print and shipping.
This process could take from 1 day to 8 business days depending on many factors.
After the product is ready, we ship it and let you know.
Please note that during COVID-19 things may get slower.
Most our customers receive their orders within 1 week.
If not, it could be in your email’s spam folder or was rejected due to some technical issue.
You shouldn’t worry. This doesn’t affect your order.
We are working on your order.
We ship from the United States with American carriers.
Once we get the Tracking Number we’ll email it to you. You should be able to track your order on the carrier’s website.
We accept Visa, MasterCard, American Express, Discover, and Diners Club payments. We also accept PayPal.
You should be able to pay with your everyday credit or debit cards with no issues at all.
If you face any problems or need a different way to pay contact us: email@example.com
If you have ordered two different types of products, let’s say a t-shirt and hat, they may be shipped in two different shipments.
This is mainly due to different production times and different stocks.
Don’t worry, you’ll receive all items. You’ll as well get a tracking number for the second item.
All products are fulfilled in the USA (or Europe and Australia if you are from there).
Some products are 100% made in USA. Others are made (the raw material) either in Central America or Canada and fulfilled in the US.
You follow these steps:
- You stay relax
- Take at least 4 photos showing the issue
- Head to myorders.co/fiftystarsapparel and enter your Report ID, you’ll find it on your packing slip!
- Upload photos and explain what’s wrong
- If it’s our mistake; you’ll get another item shipped to you for FREE without having to return the misprinted
Still have questions?
Still have questions? Contact us at firstname.lastname@example.org, or simply leave us a message in the form below: