When do you ship?
All products are made to order. We don’t hold stock of any of the items. After you place your order, we prepare the product for print and shipping. This process could take from 2 days to 8 days depending on many factors.
After the product is ready, we ship it and let you know.
When will I receive my product?
Once the product is printed and ready, we ship it. We use USPS, DHL, and FedEx. Most these carriers will take from 2 to 8 business days after the fulfillment to deliver to your front door.
Production time (at out warehouse) + transit time (USPS, DHL, Fedex…) = the time you’ll wait.
Where are you based?
We are based in Delaware, but the printing is done in two US locations: Charlotte, NC, and Los Angeles, CA.
Usually we ship to you from the closest location to the address you provided.
Do you provide Tracking Number?
Yes, the carriers we use provide us with Tracking Numbers. We ship from the United States with American carriers. Once we get the Tracking Number we’ll email it to you. You should be able to track your order on the carrier’s website.
At this point we can’t control when you receive the order.
What credit cards do you accept?
We accept all major credit cards. We accept Visa, MasterCard, American Express, Discover, and Diners Club payments. We also accept PayPal and Venmo for mobile payment.
You should be able to pay with your everyday credit or debit cards with no issues at all.
If you are into technical stuff (ignore if you are not), we use two different payment processors. We use PayPal as a payment processor and Stripe to process your payment and provide you the best experience. They are two of the world’s leading payment processors. Both safe and secure.
At the checkout you have the choice to choose the method you prefer.
If you face any problems or need a different way to pay contact us: contact@fiftystarsapparel.com
What if I want a refund?
Check more information about our refund policy here.
Why doesn’t the shirt I received look exactly like it does online?
In some cases, products are represented with digital illustrations. Because of differences in color values from screen to screen, design colors may vary slightly on actual product.
In some cases, actual t-shirt material and color may vary slightly. So please keep this in mind. If you are not sure contact us before placing your order.